Laila was working closely with an agency that suddenly stopped returning her calls. She had a laundry list of unmet needs and the agency was playing games. Laila drafted an email for her final attempt to contact the agency.

Client’s Goal:

To receive a follow up call or email from the agency.

Kahawia Upgrade:

I converted Laila’s email from the position of “Please return my call” to “You’ve got 3 seconds to meet my needs!”

Results:

Laila received a callback, email from an executive at the agency, and all of her needs were swiftly met.